Primary Care

Our AI is trained on extensive medical data, specifically tuned for general health terminology and common patient questions. From explaining common cold symptoms and flu shot availability to providing information on preventive screenings and medication instructions, our AI delivers accurate, instant responses via voice, text, and chat.

• Answers FAQs on common illnesses (e.g., cold, flu, allergies) and general health concerns.
• Provides information on preventive screenings (e.g., mammograms, colonoscopies) and wellness programs.
• Assists with medication refill requests (non-clinical) and general dosage instructions.
• Manages appointment scheduling for annual physicals, sick visits, and follow-ups.

Not all primary care questions can be automated. Our AI intelligently triages patient concerns, identifying urgent symptoms (e.g., severe pain, acute illness, emergency indicators) or complex clinical queries that require immediate human intervention. It seamlessly escalates critical calls to on-call primary care physicians or nurses, providing a summarized context for rapid response.

• Identifies urgent symptoms requiring immediate human assessment.
• Customizable escalation protocols for time-sensitive patient needs (e.g., acute illness).
• Connects patients to on-call physicians or specialized staff promptly.
• Summarizes patient interactions for human clinicians, saving valuable assessment time.

Improve patient preparedness and adherence with automated, personalized communication. Our AI can deliver timely reminders for appointments, preparation instructions for lab tests (e.g., fasting), and post-visit care instructions, ensuring a smoother visit and better recovery.

• Automated reminders for annual physicals, specialist referrals, and lab tests.
• Pre-visit instructions (e.g., bringing insurance details, medication lists).
• Post-visit care instructions and wound care reminders for minor procedures.
• Educational content on managing chronic conditions and healthy lifestyle choices.

Beyond reactive support, our AI initiates natural-language conversations for proactive outreach. Remind patients about upcoming vaccinations, preventative screenings, or chronic disease management tips. Foster stronger patient-provider relationships and encourage proactive steps towards lifelong wellness.

• Personalized reminders for vaccinations (e.g., flu shots, boosters) and preventive screenings.
• Outreach for chronic disease management programs (e.g., for diabetes, hypertension).
• Automated check-ins for symptom monitoring or general well-being.
• Provides links to approved health education resources and community wellness programs.

Missed primary care appointments can disrupt continuity of care and impact clinic access. Our AI uses predictive analytics to identify patients at risk of no-showing for vital consultations or wellness visits, enabling targeted interventions and intelligent scheduling to fill vacant slots, ensuring your physicians’ schedules are always optimized.

• Predicts no-shows for annual physicals, sick visits, or follow-ups.
• Automated confirmation and reminder calls/texts/emails.
• Suggests optimal times to fill last-minute cancellations.
• Maximizes physician’s time and streamlines clinic flow.